Claxton does not collect any personal information without the express prior consent of our clients or website users. This website will only store your personal details if you elect to sign up for a subscription service or request to be sent information.
About your personal data
No personal information is collected by this website until visitors agree to exchange details through completing a form.
We collect information from you when you subscribe to our communications, give us your details so we can send you communications, or you fill out a contact or enquiry form. As appropriate, you may be asked to enter personal details at any of these interaction points. However, you will be anonymous on our website unless you decide to fill in these details via a form. Once you have filled in a form, the details will be retained by the website.
Retention of personal information
Security of your personal information
We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. We secure the personal information you provide on third-party computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.
About cookies on our site
We use the information gathered by these cookies to compile reports and help us to improve our site. Cookies also help us to customise our marketing efforts through various media and formats.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer.
What are cookies?
Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions with – and usage of – a website.
Turning off cookies
This website uses Hotjar to analyse user’s sessions on our website, by recording their mouse movements and website behaviours to identify website issues and improve the users experience. This is necessary for our legitimate interests (to keep our website updated, free from issues, and provide the best possible user experience). We use this data to measure how users are interacting with our site, which elements of the site are causing problems with the user experience, and if there are any errors with the site. This also includes replaying sessions and watching interactions back. No contact or identity information is recorded or processed. Users can opt out by blocking cookies.
To unsubscribe from our communications
You may unsubscribe from a subscription service or other marketing communications by clicking on the “unsubscribe” link located on the bottom of all of our e-mails, or by sending us an email at firstname.lastname@example.org, or by sending us a postal mail to Claxton, Bureside House, North River Road, Great Yarmouth, Norfolk, NR30 1TE, Attention: Privacy.